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Privacy Policy

Elegante Aesthetic Clinic

Last updated: February 25, 2026

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This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

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We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.​

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1. Information We Collect

We collect different types of information depending on how you interact with us.

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A. Personal Identification Information

  • Full name

  • Phone number

  • Email address

  • Address details

  • Date of birth

  • Appointment details

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B. Sensitive Personal Data (Health Information)

As a medical aesthetic clinic, we may collect and process health-related information, including:

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  • Medical history

  • Allergies and medications

  • Treatment records

  • Skin and hair condition details

  • Pre- and post-procedure information

  • Clinical photographs (before/after images)

  • Consent forms

 

This information is collected strictly for treatment, safety, medical documentation, and legal compliance purposes and only with your informed consent.
 

Under applicable Indian laws (including the IT Act, 2000 and SPDI Rules), health information is considered Sensitive Personal Data.

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C. Usage Data (Automatically Collected)

When you visit our website, we may collect:
 

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time and date of visit

  • Time spent on pages

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2. How We Use Your Information

We use your information to:
 

  • Schedule and manage appointments

  • Provide aesthetic and medical treatments

  • Maintain medical records

  • Ensure patient safety

  • Respond to inquiries

  • Send appointment confirmations and reminders

  • Communicate pre- and post-treatment instructions

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Send promotional or marketing communications (only if you opt in)

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3. Clinical Photography Policy

We may take clinical photographs for:
 

  • Medical documentation

  • Treatment progress tracking

  • Internal record keeping

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Photographs will only be used for marketing, social media, or promotional purposes with your separate written consent. You may withdraw this consent at any time.

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4. Communication Policy

We may contact you via:

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  • Phone calls

  • SMS

  • WhatsApp

  • Email

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These communications may include:

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  • Appointment confirmations

  • Follow-up care instructions

  • Treatment reminders

  • Important service updates

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You may opt out of marketing communications at any time.

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5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

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  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

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You may disable cookies in your browser settings. Some website features may not function properly without cookies.

Where required by law, non-essential cookies are used only with your consent.

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6. Legal Basis for Processing

We process your Personal Data based on:

  • Your consent

  • Performance of a contract (treatment/services)

  • Compliance with legal obligations

  • Legitimate business interests

You may withdraw consent at any time, subject to legal or medical record retention requirements.

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7. Data Sharing

We do not sell your personal information.

We may share your data with:

  • Medical professionals involved in your care

  • Laboratory partners (if required for treatment)

  • Payment processors

  • IT and website service providers

  • Legal authorities if required by law

All third parties are obligated to maintain confidentiality and data security.

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8. Data Retention

We retain data only as long as necessary:

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Medical Records

Medical and treatment records may be retained for the period required under applicable medical and legal regulations in India.

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Website & Communication Data

  • Analytics data: up to 24 months

  • Customer inquiries: up to 24 months

  • Marketing data: until you opt out

When retention periods expire, data is securely deleted or anonymized.

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9. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Loss or misuse

However, no method of internet transmission or storage is completely secure.

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10. Your Rights

Subject to applicable laws, you may:

  • Request access to your Personal Data

  • Request correction of inaccurate data

  • Request deletion (where legally permissible)

  • Withdraw consent

  • Object to marketing communications

To exercise your rights, contact us at contact@eleganteaesthetics.com.

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11. Children’s Privacy

Our services are intended for individuals aged 18 years and above.

We do not knowingly collect Personal Data from individuals under 18 without parental or legal guardian consent.

If we become aware that a minor has provided Personal Data without appropriate consent, we will take steps to delete such information.

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12. International Data Transfers

If your data is transferred outside India, we ensure appropriate safeguards are in place to protect your Personal Data in accordance with applicable laws.

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13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page regularly.

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15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Elegante Aesthetic Clinic
Email: contact@eleganteaesthetics.com
Phone: +91 9359179945
Website: https://www.elegante-aesthetics.com/​​​

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